Vimala Poornachandran

PRODUCT OWNER/BUSINESS ANALYST

Bangalore

Profile summary

Strategic Product Owner and Business Analyst with 8 years shaping digital transformation and product roadmaps across multiple organizations. Known for backlog management, stakeholder alignment, and data-driven process optimization. Committed to delivering scalable technology solutions that improve operational efficiency and stakeholder outcomes.

Career highlights

Digital Product Management: Improved operational efficiency by 30% and reduced manual effort by 25% through digital product and transformation initiatives at KPMG.

Business Analysis and Delivery: Managed end-to-end business analysis across complex technology initiatives at CGI by translating objectives into scalable technology solutions.

Public Sector Programme Coordination: Analyzed 10,000+ survey responses using SPSS and Excel to identify trends and performance gaps for evidence-based decisions at Outreach.

Recognition and Awards: Received the Encore Spot Award at KPMG for three consecutive years from 2023 to 2025 for outstanding individual contribution.

Key skills

TechnicalDigital Transformation
ProfessionalProduct Strategy Product Vision Product Roadmapping Product Lifecycle Management Backlog Management & Prioritization MVP Definition Release Planning Customer-Centric Product Development Requirements Elicitation & Analysis Requirements Engineering Business Process Modelling Gap & Impact Analysis Root Cause Analysis User Stories & Acceptance Criteria Stakeholder Management Workshop Facilitation Agile Scrum SDLC UAT Change Management Jira Confluence Azure DevOps TFS MS Visio MS Office Draw.io Balsamiq Attention to Detail Strategic Thinking Analytical Thinking Collaboration Problem Solving Decision Making Negotiation Influencing Time Management

Professional experience

Product OwnerAug 2021 - Present
KPMGBangalore, Karnataka

Directs digital product and transformation initiatives within technology consulting, translating strategic business priorities into scalable roadmaps. Coordinates global cross-functional teams across Agile delivery lifecycles while governing stakeholder alignment and executive reporting.

  • Improves operational efficiency by 30% and reduces manual effort by 25% through scalable digital solutions.
  • Manages product backlogs by prioritizing epics, features, user stories, acceptance criteria, and technical debt based on business value.
  • Partners with engineering, architecture, UX, and business leaders to drive Agile delivery, UAT, and release planning.
  • Monitors product KPIs, adoption metrics, and user feedback to optimize performance and guide future iterations.
  • Facilitates stakeholder workshops and acts as a strategic bridge across distributed, multi-country teams.
Senior Business AnalystJan 2018 - Jul 2021
CGIBangalore, Karnataka

Directed business analysis and technology transformation initiatives within technology consulting, reporting to senior leadership and guiding cross-functional teams. Managed requirements engineering and stakeholder collaboration to translate complex business objectives into scalable technology solutions.

  • Conducted requirements elicitation, process modelling, gap analysis, and process optimization through stakeholder interviews and workshops.
  • Collaborated with Product Owners and Agile delivery teams on backlog management, sprint planning, and user story refinement.
  • Facilitated solution workshops to evaluate business needs, technology constraints, trade-offs, risks, and dependencies.
Programme CoordinatorJun 2013 - Aug 2013
OutreachBangalore, Karnataka

Managed public sector programmes across thirty locations, directing multidisciplinary teams and engaging government and academic stakeholders to ensure operational alignment and effective delivery.

  • Designed questionnaires, data-collection frameworks, and evaluation methodologies to support programme evaluation and impact assessment across diverse demographics.
  • Analyzed ten thousand survey responses using SPSS and Excel, identifying trends, performance gaps, and actionable insights for evidence-based decisions.
  • Developed KPI reports and data-driven recommendations supporting programme monitoring, policy decisions, service improvements, and strategic planning.
KPMG / Bangalore, KarnatakaAug 2021 - Present
Product Owner

Directs digital product and transformation initiatives within Technology Consulting, translating business strategy into scalable solutions. Manages global cross-functional teams using Agile and Scrum methodologies while overseeing release planning and product discovery. Coordinates executive reporting and product governance to align senior leadership on investment priorities and delivery outcomes.

  • Improved operational efficiency by 30% and reduced manual effort by 25% through the execution of targeted digital transformation initiatives and product roadmaps.
  • Established product KPIs and success metrics to monitor adoption, retention, and business outcomes across distributed, multi-country delivery teams.
  • Managed backlog prioritization and technical debt for cross-functional engineering, architecture, and UX design teams to support release planning.
CGI / Bangalore, KarnatakaJan 2018 - Jul 2021
Senior Business Analystimprovement, and BA mentoring.
  • Facilitated requirements workshops with stakeholders and technical teams to evaluate constraints, risks, dependencies, and assumptions.
  • Partnered with Product Owners and Agile teams on backlog management, sprint planning, solution reviews, and UAT execution.
Outreach / Bangalore, KarnatakaJun 2013 - Aug 2013
Programme Coordinatorimprovements, and strategic planning.
  • Analyzed 10,000+ survey responses using SPSS and Excel to identify performance gaps.
  • Received the Encore Spot Award for three consecutive years in 2023, 2024, and 2025.

Education

Ph.D., Social Work
University of Mysore

Mysuru, India

Master of Social Work (MSW), Medical & Psychiatry
Dr. G.R.D. College of Science, Bharathiar University

Coimbatore, India

Bachelor of Science (B.Sc.), Fashion Technology
Anna University

Chennai, India